Adding a camera - the other comes off

Question

So here is the issue I have I have a  DS-7204NI-K1/4P  and I used since I bought it around 4 months ago. I initially used just one camera. I recently added a few more cameras and here is where my issue appeared.  When I add a new camera - another goes offline. I initially thought that it was an Internet issue - i live in Stockpot and internet in my area is far from good. But have spent a few days of going backwards and forwards with my internet provider, they were not able to identify any connection drops...  has anyone seen this before?

Andy DyDy · Accepted Answer

Assuming that you are relying on PoE, could it be that the cablign are tool long? I had this issue when I was mounting a camera on my gazebo. I think that max cable lentgh should be around 60m.

dalan · Answer

Hey Ahmed, are you not trying to hook up too many PTZs though by any chance?  Cos I made the same mistake - i tried to put 	8 PTZ each drawing a POE+ power - so every time I tried to add another the previous one would go dark.   I spoke to Ed at Armsec so he recommended that I checked whether my cameras set exceeded the budget of the NVR - and yes, they did. It also caused some plug0n-play issues, so that the camera would not pick up automatically the passowrd sety up on the NVR - so the cameras became plug and play with some settings tweaks.   Anyways - have a look a the pics below to help you work out if you have the same issue! Just check you NVR's total budget and check how much each of tyour cmaeras requires.

Armsec Support Forum