In this guide we will look at how to upgrade firmware on your Milesight cameras and recorders.
Upgrading firmware via Smart Tools
Step 1 - Open the ‘Smart Tools’ and click ‘NVR / IPC Tools’ (1)
Step 2 - Click on the ‘Upgrade’ button (2) and tick the box in the left-hand corner of your device (3) and then click ‘Firmware Online’ (4)
Step 3 - If a new version of firmware is available, then click ‘Download’ (5). Make sure that the serial number of the new firmware matches your version of your device
Step 4 - In the same window, click ‘Downloads’ (1) and click on the icon ‘Select the firmware to upgrade NVR / IPC’ (2)
Step 5 - Click ‘Upgrade’ (3) (make sure that the default log-in details are entered – ‘admin’ and ‘ms1234’ on the top right corner (4).
Step 6 - The device will then automatically reboot after the upgrade, which may take a couple of minutes.
Upgrading firmware via browser
Step 1 – Identify your device To find out your device model – check its label or box it came in.
Step 2 – Download the latest firmware version to your PC - Using this link, download the latest Milesight firmware version. Make sure that the firmware serial you download corresponds to the model of your device.
Step 3 – Install new firmware - Log-into your device using its external IP address via your preferred browser and click ‘Maintenance’ or ‘Camera Management’ tab.
Step 4 - From there select ‘Firmware’ upgrade, click ‘’Choose File’ and select the file you downloaded at Step 2, click ‘upgrade’. (NB! If you try to install an incorrect firmware file, then after the installation you will see a pop up warning window saying ‘ERROR: INCORRECT SOFTWARE’.)
Step 5 - The device will then automatically reboot after the upgrade, which may take a couple of minutes.
