The situation I had was that I wanted to set the camera in a portrait orientation so that I can view part of the house and a narrow long driveway.
After a few minutes on the phone with Armsec (massive thanks for that guys!) I’ve got it all sorted. So I thought that I would make this post for whoever may be interested in doing the same!
I had a dome camera with a 3-axis adjustable lens. So the first thing I did was to pull the cover off and rotated the lens. It sorted half of the problem – now I could see the whole driveway but I had to turn my head side-ways to view it.
So the next thing I did was to use what Hikvision calls ROTATE MODE and, as the name suggests, it flips the picture by 90°. Unfortunately, for some reason, the mode was disabled (greyed out) and I could not change it.
So this is where the tech help was handy – following their instructions I updated the firmware (I wont go into detail here as I’ve seen there is a post on this already) and then temporarily switched off the default H.264+ compression in the Camera Configurations. I then rotated the picture!
PS: Once you’ve flipped the picture you can set H.264+ back on if you choose to do so.
Hope this helps!