In this guide we will look at how to upgrade firmware on you Hikvision cameras and recorders.
Step 1 – Identify your device
To find out your device model – check its label or box it came in.
If you don’t have the label, you can check the model by logging into the device via Hik-Connect.
If that does not help, you can try to identify your device model using the Hikvision coding nomenclature:
Step 2 – Download the latest firmware version to your PC.
Using this link, download the latest Hivksion firmware version. Make sure that the firmware serial you download corresponds to the model of your device.
If you use firmware for the wrong device you will see an error screen which states – ‘The type of upgrade file mismatches’ after installation.
Step 3: Prepare the files for upgrade
Once the download is complete, extract the digicap.dav file from the zipped folder and save it on the Desktop of your PC.
Step 4 – Upload the file to your device
Browse and log into your Hikvision device using Internet Explorer (NB! Not IE Edge), navigate to ‘Configuration’ tab and click ‘Maintenance’.
Then click browse and select the .dav file you downloaded.
NB! In this way you can upgrade devices that are directly plugged into your router or switch. If you have cameras connected to an NVR, which is in turn connected to your router, then you would not be able to log into your cameras directly via browser, but you can use Virtual Host or USB stick to upgrade your cameras.