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Armsec

Oct 12, 2018

Edited: Oct 22, 2019

P2P Connection (common issues and troubleshooting)

Some details about Peer To Peer (P2P) set up

What is P2P?

P2P – Peer to Peer is a communication protocol used between electronic devices where either device can initiate the communication path.

Why would I use P2P?

P2P does NOT require users to forward the HTTP, server and RTSP ports, which makes it potentially more user-friendly and easy to set up.

Why is required to set up a P2P connection?

Hik-Connect P2P service, requires the NVR or DVR network settings to be configured with a correct IP address, subnet mask, default gateway and DNS server.

How to Setup Hik-Connect P2P Service

Step 1 - Using the console of the NVR or DVR, select System Configuration from the Main Menu.

Step 2 - Select the Network Menu (1) from the left, click on the Platform Access tab (2) along the top.

Step 3 - Enable the Hik-Connect P2P Service by placing a check in the Enable checkbox.

Step 4 - If the address listed is not dev.hik-connect.com, check the Custom checkbox (4) to manually change the address to dev.hik-connect.com.

Step 5 – Click the Apply Button in lower right corner.

Step 6 – You will use the Verification Code to register the NVR or DVR to your Hik-Connect account using the iVMS4500 mobile app.

Step 7 – The QR Code can also be used with the iVMS4500 mobile app to add the NVR or DVR to the mobile device.

Troubleshooting

The NVR or DVR may require a public DNS server. Searching the internet for public DNS servers will be the best way to find one. For example, these addresses are public DNS servers: 8.8.8.8 or 4.2.2.2 or 75.75.75.75

When using the Hik-Connect P2P service on the iVMS4500 app, the Cloud P2P option must be used.

Hik-Connect P2P service requires an account. You can create an account using the iVMS4500 mobile phone app

#P2P, #Hikvision, #Network

2 comments

Andy DyDy

Jan 12, 2020

In my experience it's better to use the standard port forwarding for better security!

m.taylor

Jun 27, 2020

Google DNS is... cr*ap... pardon my french. Is anyone aware of any other free DNS?